H baja's Privacy Policy

1 Introduction & Overview

H baja is Bangladesh's trusted online betting platform, operating through the hbaja.bet website and mobile app. When you use h baja's services, we collect certain necessary information. This privacy policy explains how that information is collected, stored, used, and protected.

H baja's privacy policy is built in accordance with international data protection standards. We believe every user's personal information is their own, and protecting it is our responsibility.

By using h baja's services or creating an account, you are deemed to have accepted this privacy policy. Please read it carefully before using our services.

2 What Information We Collect

H baja only collects information that is necessary for service delivery, security, and legal compliance. Collecting excessive or unnecessary data goes against h baja's privacy policy.

Automatically Collected Information

When you use the h baja website or app, certain information is collected automatically. This includes your device's IP address, browser type, page visit timestamps, and which pages you visit most. This data helps us improve the quality of our service.

• Date and time of login and logout.
• Complete history of bets and transactions.
• Records of support chat and email correspondence.
• Referral source — how you found h baja.

3 Purpose of Data Use

H baja uses collected data strictly for specified, explicit, and legitimate purposes. Any unauthorized use of data is strictly prohibited under our privacy policy.

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To provide uninterrupted access to betting, deposits, withdrawals, and other services.
• Security Assurance: To prevent fraud, money laundering, and cyberattacks.
• Legal Obligations: For KYC verification and to meet regulatory requirements.
• Customer Support: To address your complaints and queries.
• Service Improvement: To enhance the user experience.
• Promotional Communications: To inform you about bonuses and offers (only with your consent).

4 Data Storage & Security

H baja uses industry-leading technology to keep your information secure. This commitment to data protection is at the heart of our privacy policy.

Security Measures

• 256-bit SSL Encryption: All data transmissions are fully encrypted.
• Firewall Protection: Multi-layered firewall to prevent unauthorized access.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Regular Security Audits: Regular system checks conducted by third parties.
• Data Minimization: Only data that is strictly necessary is stored.

Data Retention Period

H baja retains your information for as long as your account is active, and for a defined period after account closure as required by law. Financial transaction records are typically retained for 5 to 7 years.

5 Cookie Policy

H baja uses cookies and similar tracking technologies on its website and app. As part of this privacy policy, we are transparently disclosing which types of cookies are used and why.

Cookie Type

• Essential Cookies: To maintain login sessions and ensure site security. Without these, the site cannot function properly.
• Performance Cookies: To monitor page load times and errors — fully anonymous.
• Functionality Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which features are used most — requires consent.

Cookies can be disabled at any time through your browser settings. However, disabling essential cookies may cause some h baja services to not function properly.

6 Sharing Information with Third Parties

H baja never sells your personal information. However, as an essential part of delivering our services, certain information may be shared with trusted partners in specific circumstances.

• Payment Processors: To process transactions via bKash, Nagad, and bank transfers.
• KYC Verification Service: Approved providers for identity verification.
• IT Service Providers: For server hosting and technical support.
• Legal Authorities: By court order or legal requirement — only when we are obligated to do so.

7 Your Rights

Under h baja's privacy policy, you have full rights over your own data. Your rights are outlined in detail below:

To exercise these rights support@hbaja.bet Send an email to the address provided. h baja will respond to your request within 30 days.

8 Children's Privacy

H baja is a betting platform exclusively for adults (18+). In line with our privacy policy, we do not knowingly collect any information from individuals under the age of 18.

• Age verification is carried out at the time of registration.
• Any account found to belong to a user under 18 is closed immediately.
• The relevant data is deleted.

9 Privacy Policy Updates

H baja may update this privacy policy from time to time. We will notify you of any changes made for service improvements, legal updates, or business reasons.

• You will be notified of significant changes via email or in-app notification.
• The effective date of any updated policy will be clearly displayed at the top of the page.
• Continued use of the service after any changes will be considered acceptance of the updated policy.
• Previous versions of the policy are kept in our archive and made available upon request.

10 Contact

If you have any questions, complaints, or requests to update your information regarding our privacy policy, please get in touch with h baja.